Shipping policy

At HER JEWELRY, we strive to deliver your premium jewelry pieces with care and efficiency. Please review our shipping details below to ensure a smooth shopping experience.

Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Shipping Options & Delivery Times

We currently offer domestic shipping within the United States via USPS, UPS, or FedEx. Delivery times vary based on the shipping method selected at checkout:

  • Standard Shipping: 3-7 business days

  • Expedited Shipping (if available): 2-3 business days

  • Free Shipping (if applicable): Standard delivery time (varies by location)

(Note: You can adjust carriers and delivery times based on your preferred shipping partners.)

Shipping Rates

Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method. Free shipping may be available for orders over a certain amount (e.g., "Free shipping on orders over $100").

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s journey.

International Shipping

(If applicable)
Currently, we only ship within the United States. Updates on international shipping will be announced soon!

Shipping Delays

While we ensure timely processing, delays may occur due to:

  • High order volumes (e.g., during holidays or promotions)

  • Carrier delays (weather, logistics, etc.)

  • Incorrect/incomplete shipping addresses

  • Orders will not shipped or delivered on weekends or holidays.

If delays arise, we’ll notify you promptly.

Returns & Lost Packages

  • Wrong Address: Ensure your shipping details are correct. We’re not responsible for un-deliverable packages due to incorrect addresses.

  • Lost/Damaged Packages: Contact us within 7 days of delivery for assistance.

For returns or exchanges, see our Return Policy.

Contact Us

Questions about shipping?

Email us at herjewelry54@gmail.com or call +1 (714) 519-9863.